Excellence-blog

National Award For Horkan’s Garden Centre

Horkans Garden Centre in Turlough, Castlebar, Co Mayo has been selected as one of the top 2 Garden Centres in Ireland and as one of the top 30 retail stores across all sectors by Retail Excellence Ireland. This is a major accolade in the Irish retail industry and this year the quality of entries was at an all time high with Horkans Garden Centre scoring over 90% in mystery shoppers visits and in quality of product and expertise.

Horkans is the home of TV3 and RTE’s gardening expert Paraic Horkan. Paraic can often be found talking to customers and offering advice in their 4 garden centres across the country – Turlough, Galway, Sligo and Glen of the Downs.

In November 2015 the Horkans store was presented with the top honour of Garden Centre for 2015 / 2016 for their outstanding quality of service, advice and customer products.

The final REI awards ceremony for 2016 / 2017 will take place in the Radisson Blu in Galway on the 5th of November. Lets hope Horkans Garden Centre can fly the flag for Mayo again.Paraic Horkan
The 33,000 square foot Turlough Garden and Pet Centre has something for everybody. From gardening and growing, plants and pets, living and lifestyle, gifts and exquisite food, families and fun – it has to be the perfect day out!

Horkans Garden and Lifestyle Centre, Castlebar has been voted the no 1 Best Garden Centre 2016 by Retail Excellence Ireland. The Retail Excellence Ireland Awards recognises Ireland’s best retail stores, companies, people and websites. This is the 18th year of the industry awards which command over 600 entries annually.

IMG_3595 (2)The team from Turlough were presented with the top honour for outstanding Quality of service, advice and customer products on November 7th at a sell out event, attended by more than 500 representatives of the retail industry in Ireland, hosted by RTE’s Hector Ó hEochagáin and sports presenter Evanne Ni Chuilinn.

Paraic and John Horkan had this to say to their team ‘A big thank you and well done to the entire team who made this possible including the entire team in our Turlough centre – the team in Hq – social media and web and also to the entire team in Horkans and Petworld who support the entire company to deliver excellence in customer care and service to help make this award possible. Thank you to one and all and well done again to Declan and the entire Turlough team – It’s a great honour for the Company’.

A big thank you and well done to the entire team who made this possible… It’s a great honour for the Company. John and Paraic Horkan

Retail Excellence Ireland (REI) is the largest retail industry trade body in Ireland. David Fitzsimons, CEO, Retail Excellence Ireland said ‘Horkans team are at the fore of delivering superb service with state of the art premises in Turlough, Castlebar. I want to commend all at Horkans who contributed to this National achievement, you are now at the top of your game and stand shoulder to shoulder with the very best in Irish retailing – Well done’.

He went on to say ‘The highest standard of service, customer engagement, display and levels of investment amongst Irish retailers made choosing this year’s winners particularly difficult but Horkans standards were outstanding’.

I want to commend all at Horkans who contributed to this National achievement, you are now at the top of your game and stand shoulder to shoulder with the very best in Irish retailing.David Fitzsimons, CEO REI

About Retail Excellence Ireland
Retail Excellence Ireland (REI) is the largest retail industry trade body in Ireland. REI aim to enhance the consumer’s retail experience by developing top class retail standards and skills and promoting a vibrant and competitive world class retail industry in Ireland. Retail Excellence Ireland involves 1,300 leading retail companies who operate over 12,000 stores in the Irish market. REI is a not for profit organisation which invests in innovative and exciting learning, market intelligence, commercial services, Government representation and member networking initiatives.

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